Privacy Policy

1. Who is responsible for your information

This Privacy Policy explains how Sabit Ololade, the publisher of Chosen, Not Compared, handles personal information when you visit chosennotcompared.uk, contact us or purchase our digital Products. Sabit Ololade is the data controller for personal information processed for the operation of this website, direct customer support and the Publisher’s own product-delivery activities. The Publisher is based in Ilorin, Nigeria.

For privacy questions or requests, contact hello@chosennotcompared.uk. Creem separately processes buyer information for its merchant-of-record, checkout and payment services under its own Privacy Notice.

2. Information we may handle

Website visitors

When you visit the website, the companies that host, deliver, secure or provide network services for the site may process technical information such as your IP address, browser and device type, pages requested, referring page, timestamps, approximate location derived from IP address and security logs. The precise technical data and retention periods depend on the infrastructure provider and its configuration.

People who contact us

If you email us, we receive the information you choose to include, such as your name, email address, order reference, message and any attachments. We use it to respond and keep a reasonable record of the conversation.

Purchasers

Purchases are processed through Creem. Creem may collect information needed for checkout and payment, such as your name, email address, billing address, country, order details and payment information. We do not receive or store your full payment-card number or security code through this website. Depending on the checkout configuration, Creem may share with us information needed to identify your order, such as your name, email address, order reference, purchased edition, payment status and transaction details needed for digital delivery and support. Creem handles payment information under its own terms and privacy notice.

Information we do not currently request

The current landing page does not ask visitors to create an account, submit an email to receive a newsletter or upload customer files. It does not currently use analytics scripts or advertising pixels. We do not need your business’s confidential records to sell or use this book. Please do not send sensitive or confidential information in a support message unless it is necessary to resolve your request.

3. How we use information

We use personal information only for purposes such as:

• operating, securing and maintaining the website;
• responding to questions and providing customer support;
• identifying purchases and delivering the ebook and companion materials;
• resolving missing, corrupted or incorrect downloads and handling product-related requests;
• keeping business, tax, accounting and transaction records where required;
• protecting the website, our customers and our legal rights; and
• meeting legal obligations or responding to lawful requests.

We do not sell personal information. We do not currently use this landing page to run behavioural advertising or send a marketing newsletter. If that changes, we will update this Policy and obtain consent where required.

4. Lawful grounds for processing

Where applicable data-protection law requires a lawful basis, we rely on one or more of the following, depending on the activity:

• Contract: to identify a purchase, deliver files, provide support and handle order-related requests.
• Legitimate interests: to secure and maintain the website, prevent misuse, respond to enquiries, maintain proportionate business records and establish or defend legal claims. We consider your rights and interests when relying on this basis.
• Legal obligation: to keep records or provide information where the law requires it.
• Consent: where we ask you to agree to optional cookies, marketing communications or another activity for which consent is required. You may withdraw consent at any time; this does not affect processing carried out before withdrawal.

5. Who may receive information

We may share relevant information with the following categories of recipients:

• Creem: for checkout, merchant-of-record services, payment administration, transaction records, buyer support and refund processing. Creem’s Privacy Notice is available at creem.io/privacy.
• Website and network infrastructure providers: companies that provide website hosting, content delivery, domain-name services, network security and technical maintenance. They may process technical request data and security logs to provide those services.
• Google Fonts: this website currently loads typefaces from Google Fonts. When your browser requests those font files, Google may receive technical request information such as your IP address, browser information and the page requesting the font. See Google’s Privacy Policy.
• Professional advisers and public authorities: where reasonably necessary for legal, accounting, security or regulatory purposes, or where disclosure is required by law.

Creem, Google and infrastructure providers may process information under their own privacy notices and may act as independent controllers for some of their activities. We do not authorise service providers processing data on our behalf to use it for unrelated purposes.

6. International processing

Because this is a digital publication serving visitors in different countries, service providers may process information in countries other than Nigeria or the country where you live. Data-protection laws in those locations may differ. Where applicable law requires safeguards for an international transfer, the relevant provider or we will use a permitted safeguard. You can ask us for further information using the contact details in this Policy. For transfers made by Creem or Google, read their respective privacy notices.

7. How long information is kept

We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, and for any longer period required by law or reasonably needed to establish, exercise or defend legal claims. For example:

• support correspondence is kept while the issue is active and for a reasonable period afterwards for recordkeeping and dispute handling;
• purchase and accounting information is retained for the periods required by applicable tax, accounting and consumer laws;
• website security logs are retained according to the relevant infrastructure provider’s configuration and security needs; and
• Creem retains checkout, payment and transaction information under its own retention policies and legal obligations.

When information is no longer needed, we will delete it or take reasonable steps to anonymise it, unless the law requires continued retention.

8. Cookies and similar technologies

The current landing-page code does not set its own analytics or advertising cookies and does not include analytics scripts, advertising pixels or a newsletter sign-up form. It does request fonts from Google Fonts. The website host or network-security provider may use essential technical tools, logs or cookies to deliver and protect the site. Creem may use cookies or similar technologies on its checkout pages under its own notice. If we add analytics, advertising or other non-essential cookies, we will update this Policy and display a consent mechanism before using them where required by law.

9. Your privacy rights

Depending on the law that applies to you, you may have the right to:

• ask whether we process personal information about you and request a copy;
• correct inaccurate or incomplete information;
• request deletion of information in circumstances where the law gives you that right;
• ask us to restrict or stop certain processing, or object to processing based on legitimate interests or direct marketing;
• receive certain information in a portable format;
• withdraw consent where processing is based on consent; and
• lodge a complaint with the relevant data-protection authority.

These rights are not absolute and may be subject to legal exceptions. To make a request, email hello@chosennotcompared.uk with the subject “Privacy request” and enough detail for us to understand and verify the request. We may ask for proportionate information to confirm your identity before responding.

Where the Nigeria Data Protection Act 2023 applies, you may also have rights and complaint avenues under that Act, including the right to lodge a complaint with the Nigeria Data Protection Commission. If another country’s law applies, you may contact the relevant supervisory authority in that jurisdiction.

10. Children and age restrictions

The website and paid Products are intended for business owners and are not directed at children. A person may purchase only if they meet the minimum age and legal-capacity requirements for contracts and digital purchases in their country or region, including any requirement for parent or legal-guardian authorisation. We do not knowingly market paid Products to children or knowingly collect children’s personal information for marketing or paid-product sales. If you believe a child has provided personal information to us, contact us so we can review and take appropriate action.

11. Security

We take reasonable steps appropriate to the information we handle to protect it against unauthorised access, loss, misuse or disclosure. No website, email transmission or storage system can be guaranteed completely secure. Please do not send payment-card details or highly sensitive information to us by email.

12. Third-party links

Our website may link to third-party websites, including Creem, Google and source materials mentioned in the book. Those websites operate under their own privacy policies. Review their notices before providing personal information to them.

13. Changes to this Policy

We may update this Policy if our website, Products, service providers or legal obligations change. The latest version will appear on this page with a revised effective date. Please review it from time to time.

14. Contact us